Measuring HR Effectiveness
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1.
When did your company last complete an employee engagement survey?
within the last year
one to two years ago
more than two years ago
never
2.
When exit interviews are conducted, what percent of the time are the following methods used?
Live interview with a manager
Live interview with an HR representative
Live interview with a third party
Paper survey
IVR Survey (Phone)
Web survey
3.
When did your company last ask line managers to rate HR Service Delivery?
within the last year
one to two years ago
more than two years ago
never
4.
Which of the following best describes the role your managers and executives would say HR plays within your company?
administrator - time is spent processing employee transactions and responding to requests for information
collaborator - time is spent working with line managers to implement strategic initiatives
business partner - time is spent “at the table” with other functional heads addressing strategic and operational issues
expert - time is spent providing insight and information to managers on human resource issues
5.
Which of the following best describes the use of your company's HR technology?
Electronic repository of information instead of piles of paper
A database used to sort and select critical pieces of information and metrics
A data warehouse that assists in the analysis and reporting of information for strategic decision making
An enabler of HR process with manager and employee self-service functionality
6.
When did you last benchmark your company's HR costs against those of top performing companies?
within the last year
one to two years ago
more than two years ago
never
7.
What percent of total HR staff time is spent on each of the following HR processes?
Administrative Processes:-------------------------------------------------------- (H&W Admin. - Benefits Admin. - Compensation Admin. - Payroll - Compliance - Information Management)
Workforce Management Processes:------------------------------------------- (Staffing & Selection - Training & Development - Employee Relations - Exit Management)
HR Strategy Processes:--------------------------------------------------------- (HR Planning - Organizational Development - Creating the Employee Value Proposition)
8.
When did you last benchmark your company's HR practices against those of top performing companies?
within the last year
one to two years ago
more than two years ago
never
9.
Which of the following best describes the use of your company's HR Scorecard?
we don't have one
used only by HR
used only by HR and Sr. Executives
used by HR and all levels of managers
10.
Please be sure to provide us the following information?
*
Company name:
First name:
Last name:
Title:
E-mail Address:
Your phone number:
# of Employees in the company: